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Privacy Policy

Privacy Policy for AvidWaves, LLC

Last Updated: 11/14/2024

AvidWaves, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.avidwaves.com) and use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as:
    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (e.g., credit card details)
    • Other details you provide to us directly
  • Usage Data: We collect information about how you interact with our website, services, and content. This includes:
    • IP address
    • Browser type and version
    • Pages visited
    • Time spent on pages
    • Device information (e.g., mobile device, desktop)
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. Cookies are small files stored on your device that help us remember your preferences, login status, and browsing history.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To process transactions and manage orders
  • To communicate with you, including responding to inquiries and customer support requests
  • To improve, personalize, and optimize the user experience on our website
  • To send you promotional materials, newsletters, or other marketing communications (you can opt-out at any time)
  • To comply with legal obligations and resolve disputes
  • To prevent fraud and ensure the security of our services

3. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, contractors, and service providers who assist with our business operations (e.g., payment processors, shipping partners).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity, and we will notify you if such a transfer occurs.
  • Aggregated Data: We may share non-personally identifiable data (e.g., aggregated statistics) with third parties for marketing, advertising, or analytical purposes.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request to see the personal information we hold about you.
  • Correction: You can request to correct any inaccurate or incomplete information.
  • Deletion: You can request to delete your personal information, subject to certain exceptions (e.g., if required by law).
  • Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email or contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided in Section 9.

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from a child, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

AvidWaves, LLC
Florida Pompano Beach USA
+5531971139187
customer.service360x@gmail.com

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